IRON Search : New & Used Farm Equipment, Tractors and Attachments.

Open Positions

IRON Solutions is an dynamic growing company.  Click on the job openings below to see if you have the qualifications.  

Interested? Please submit a cover letter and resume to Human Resources. 

Current Openings:

ASP.NET / JavaScript Programmer

IRON Solutions, the industry leader in technologies for equipment dealers has upcoming openings for web application programmers in their Canadian development office located in Saskatoon, SK.
 

  • Want to work on new innovative projects?
  • Want a major Fortune 500 project under your belt?
  • Looking for competitive pay and a superior benefit package?
  • Want a team environment that actually works like one?

    Your primary responsibilities will focus on team based development, planning and documentation of web applications for our customers, including some of the biggest names in our industry. The position will be available immediately.  Requirements for this position include:
    • Bachelor's degree or equivalent experience
    • Excellent interpersonal skills
    • Results Oriented
    • Sense of pride and ownership in your work
  • AND
    • Experience with Javascript, HTML and AJAX
    OR
    • Expertise in VS.Net
    • Experience with C#, MS SQL Server, HTML, ASP, and ASP.Net
    Other nice to have skills:
    • Understanding of Agile Methodology
    • Understanding of Test Driven Development
    • Experience using Rally, Crucible, SVN
    • Experience writing Unit Tests
    • Experience with Peer Code review and Project Refactoring
    • Experience with AJAX.NET or Telerik controls

    If you meet these qualifications and are interested in joining a dynamic growing company, please submit a cover letter and resume to Human Resources. Qualified applicants will be contacted for interview.

    Interested applicants should submit a cover letter and resume to Human Resources.
     

    • Location: 221 - 116 Research Drive
    Saskatoon, Saskatchewan Canada

    Technical Support Manager

    Role:
    This position is responsible for the development and management of IRON’s technical support personnel. Responsibilities include staffing, training, scheduling and management of full-time, part-time and remote support staff.

    The Technical Support Manager is also responsible for ensuring the highest level of customer service throughout the organization. Desired candidate must perform as a role model and leader with the ability to solve problems, make informed decisions and manage the department wisely in order to achieve maximum results.

    The ideal candidate must have proven success with building world class customer service teams and the ability to scale the organization's needs as customer and product demands increase.  Must be able to manage a variety of staff on a diverse range of products and establish standards, processes and systems to provide the highest level of support possible.

    This is a full-time position based in Franklin, TN and reports to the Director of Client Engagement.
     
    Responsibilities:
    • Manage the technical support function, provide leadership, training and feedback to technical support staff.
    • Professionalism is of the utmost importance, as is the ability to communicate effectively with a diverse group of people (through written responses, online conferencing and/or verbally by phone).
    • Ability to adjust priorities and manage time wisely in a fast-paced environment.
    • Ability to oversee the documentation and reporting pertaining to support issues and workflow and communicate to management and staff.
    • Ability to plan and manage resources and budgets
    • Ability to communicate in a clear, concise, understandable manner, and listen attentively to others, understand material, and provide instructions and directions to all employees.
     
    Qualifications:
    • Must be computer savvy, technically competent and a quick learner of software and online applications
    • Bachelor's degree from a college or university of recognized standing
    • 4 or more years management experience in technical support services
    • Excellent written and verbal communication skills
    • Friendly, outgoing personality & professional attitude
    • Organized and detail-oriented
    • Proven ability to be a problem-solver and teach others to solve customer problems. 
    • Desire to embrace a challenge and follow-through to resolution
    • Well-developed sense of boundaries & prioritization
    • Understanding of what a good/bad customer experience means in today’s market
    • Excellent interpersonal skills - both internally and with external customers
    • Experience working in the online environment
    • eCommerce experience a plus
    • Experience with NetSuite a plus
    • Familiar with Microsoft applications
     
    Qualified applicants should apply by emailing resume and cover letter to olivac@ironsolutions.com.
     
    IRON Solutions is committed to creating a diverse work environment and proud to be an equal opportunity employer. Due to the high volume of responses, we will only respond to those candidates that most closely match our requirements.

    Location: Franklin, TN

    Technical Support Representative

    Role:
    This position is responsible for supporting Web-based products and services through email support, desktop support, and telephone support as well as answering inquires and providing technical assistance to all IRON Solutions end users/customers. Daily responsibilities include fielding a wide range of phone & email inquiries, providing a “win-win” resolution of customer questions and issues, tracking the status of online orders, providing technical support to customers and creating weekly reports of the most common customer service requests and resolution suggestions. The appropriate candidate must exhibit maturity, patience and professionalism at all times, with the ability to communicate well with all types of clients. This is a full-time position based in Franklin, TN and reports to the Customer Service Manager.
     
    Responsibilities:
    Professionalism and discretion are of the utmost importance, as is the ability to effectively communicate with a diverse group of people (through written responses and/or verbally by phone). Position interacts directly with clients and requires a proactive approach to customer care and problem resolution. Candidate will be required to master a variety of software programs to manage and track customer service questions and issues.
     
    Candidate must have strong technical skills to be able to:
    • Provide technical support to our customers who use our software and web products. Support could be provided via telephone, email, or web chat on the following IRON products: IRON HQ, Real-Time Guides, IRON Official Guides, IRON SITE Pro and IRON SITE Express websites, IRON Search Admin, BVX upload - From PWF, DIS, ELS and UsedXpress MAX.
    • Assist in testing of our software and web products, to ensure that they are stable and bug free.
    • Assist in documentation of software and products.
    • Assist with media placement on IRONsearch.com and reporting with AdSpeed system

    Qualifications:
    • Must be computer savvy, technically competent and a quick learner of software and online applications
    • Bachelor's degree from a college or university of recognized standing or equivalent
    • 2 or more years of technical customer service experience – with a minimum of 1 yr direct contact and involvement with customers
    • Excellent written and verbal communication skills
    • Friendly, outgoing personality & professional attitude
    • Organized and detail-oriented
    • Proven problem-solving skills and experience
    • Desire to embrace a challenge and follow-through to resolution
    • Well-developed sense of boundaries & prioritization
    • Understanding of what a good/bad customer experience means in today’s market
    • Excellent interpersonal skills - both internally and with external customers
    • Experience working in the online environment
    • eCommerce experience a plus
    • Experience with NetSuite a plus
    • Familiar with Microsoft applications
     
    Qualified applicants should apply by emailing resume and cover letter to olivac@ironsolutions.com.
     
    IRON Solutions is committed to creating a diverse work environment and proud to be an equal opportunity employer. Due to the high volume of responses, we will only respond to those candidates that most closely match our requirements.

    Location: Franklin, TN

    Vice President of Data Products

    Role:
    The Vice President of Data Products will be responsible for providing leadership and management in the development and marketing of the Company’s data products and services. Through collaboration with all functional areas of the organization, this role will drive the growth of data pooling, data enrichment, and data sales as well as contribute significantly to the company’s achievement of its operational and financial goals.

    Responsibilities:
    The Vice President of Data Products is responsible for achieving specific financial and operational objectives for the business unit including P&L, Expenses and EBITDA. Key responsibilities also include:
    • Significantly growing the company’s data business unit revenues and carefully managing the transition of format from print to digital.
    • Developing and managing the line of data products including product line additions, modifications, bundles and terminations.
    • Determining and directing price points and pricing strategies within the existing and future product line across vertical markets and customer segments.
    • Establishing and managing channels of distribution for data products through alliance or resale partners and leveraging the company’s direct sales and direct marketing resources.
    • Collaborate with other functional areas including Editorial, Sales, Marketing, Technology/Development, and Client Engagement leaders in maximizing the monetization of the company’s client base and market position within its served markets.
    • Acting as a role model for the company culture by helping define and evangelize the company’s unfair competitive advantages.
    • And other duties as assigned.
    Qualifications:         
    The Vice President of Data Products should be an experienced leader with a documented track record of successful accomplishments in previous positions. The Vice President of Data Products will possess a deep understanding of the convergence of Data as a Service (DaaS), Software as a Service (SaaS) and Digital Media.  The Vice President of Data Products should also possess the following minimum skill set:
    • 10 years business-to-business (B2B) data product management or professional services experience in comparable industries with 5 years in senior management positions.
    • Self-starting, motivated, highly energetic individual who provides personal leadership through example.
    • Able to plan and manage at both strategic and operational levels.
    • Exceptional track record of developing and implementing product development, product marketing, and go-to-market strategies that have consistently met or exceeded planned objectives.
    • Superior team-building skills with proven ability to work collaboratively with colleagues and staff to create and develop a results-driven, team oriented environment.
    • Strong strategic planning and analysis skills in sales, marketing, and business strategy.
    • Extremely effective public speaking skills and presence.
    • Capacity to assume more significant executive responsibilities over time.
    • Bachelor’s degree.

    Contact Information:
    Qualified applicants should apply my emailing resume and cover letter to hal@ironsolutions.com.
     
    IRON Solutions is committed to creating a diverse work environment and proud to be an equal opportunity employer. Due to the high volume of responses, we will only respond to those candidates that most closely match our requirements.

    Location: Franklin, TN

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